Article 1 – Object:

This seasonal rental agreement is exclusively intended for the rental of tourist accommodations located at Mas de la Roule, 1468 chemin de la Barthelasse, 84000 AVIGNON.

Article 2 – Duration of Stay:

The tenant signing the agreement may not, under any circumstances, claim a right to remain on the premises at the end of the stay.

Article 3 – Conclusion of the Agreement:

The reservation becomes effective upon acceptance of the general terms and conditions of sale and the deposit of the credit card imprint. The amount of the stay will be charged must be settled 60 days before the arrival.

Payment method: Cash and bank transfer.

Article 4 – No Right of Withdrawal:

For reservations made by mail, phone, or internet, the tenant does not have the right of withdrawal provided for in Article L121-21-8 of the Consumer Code for accommodation services provided on a specified date or according to a specific periodicity.

Article 5 – Cancellation by the Tenant:

Any cancellation must be notified by email to contact@masdelaroule.fr or by mail to the address indicated above.

a) Cancellation before arrival: If the cancellation occurs less than 60 days before the scheduled check-in date, the entire reservation amount will be charged. If it occurs more than 60 days before the arrival date, the charge will be canceled.

b) Early departure: If the tenant shortens their stay, the rental price remains payable to the owner. No refunds will be made.

Article 6 – Cancellation by the Owner:

Except in cases of force majeure, the owner will refund all amounts paid by the tenant.

Article 7 – Check-In and Check-Out:

The owner or their representative will receive the tenant for check-in formalities. The tenant must arrive on the date specified in their reservation, no earlier than 4:00 PM (time of accommodation availability and key handover) and no later than 10:00 PM. The tenant must inform the owner or their representative in advance, by phone (Alban at 06 36 15 79 46 or Laurie at 06 78 99 16 03) or by email (contact@masdelaroule.fr), of their arrival time so that the owner or their representative can organize and be present to welcome them during the specified check-in time frame. The check-out and departure must take place before 10:00 AM. We emphasize the importance of adhering to the agreed-upon time as the cleaning staff operates on tight schedules, and we ask you to facilitate their work, as we have requested of previous tenants. Since this rental has been granted for seasonal purposes only, the tenant agrees to vacate the premises on the date and time specified in the contract. Furthermore, as the tenant’s address is indicated in the rental contract, the tenant does not have the right to sublet. In case of late or delayed arrival, the tenant must inform the owner or their authorized representative.

Article 8 – Tourist Tax:

A tourist tax of €1.65 per person over 18 years old and per night is applicable, in accordance with the decision and vote of the city of Avignon. This tax is included in the rent.

Article 9 – Inventory:

An inventory is established with the owner upon arrival. It is specified that the furniture and furnishings should only suffer from normal wear and tear. Any lost, broken, damaged, or soiled objects, materials, or household appliances must be replaced or reimbursed at their replacement value by the tenant, who undertakes to do so.

Article 10 – Security Deposit:

At the time of booking, a security deposit of €150 is requested by the owner for the studio or €3000 for the entire mas. After the check-out inventory, this deposit is returned, minus the cost of any necessary repairs if damages are observed. In the case of early departure (before the time stated in this contract) preventing the establishment of the check-out inventory on the same day as the tenant’s departure, the security deposit will be returned by the owner within a maximum of one week.

Article 11 – Use of Premises:

Under no circumstances should the accommodation be occupied by a greater number of people than indicated in the contract, except with prior and exceptional agreement from the owner. If so, the owner may charge an additional rent, or even refuse to provide the accommodation if they cannot ensure that the tenant will respect the maximum number of people specified for the accommodation. In this case, no refund will be made to the tenant. The tenant must ensure the peaceful nature of the rental and use it in accordance with the purpose of the premises. All buildings are non-smoking.

Article 12 – Owner’s Obligations:

The owner is required to:

• Deliver the rented premises in good condition for use and repairs, as well as the equipment mentioned in the contract in good working order.
• Assure the tenant’s peaceful enjoyment of the rented premises and guarantee them against any defects or hindrances.
• Maintain the accommodations in a condition suitable for their intended use.
• Provide towels and bed sheets to the tenants of their lodgings.

Article 13 – Tenant’s Obligations:

The accommodation is provided to the tenant in perfect cleanliness and order, the household appliances are clean and in working order, and the premises (interior and exterior) have no signs of damage whatsoever. Furthermore:

• The tenant acknowledges that the seasonal rental is made for temporary and leisure residence only. The premises cannot be used as a primary or secondary residence, and the tenant cannot engage in any commercial, artisanal, or professional activity on the premises.
• The tenant must behave responsibly and ensure the proper maintenance of the accommodation during their stay.
• The tenant must return the accommodation (cottage) equally clean and tidy at the end of their stay (dishwashing, gathering of bed linen and towels, cleaning of household appliances, removal of trash, etc.). The tenant is exempt from cleaning at the end of their stay.
• Furniture and furnishings should only suffer from normal wear and tear. Anything missing, not properly maintained, or rendered inoperative for any reason other than normal wear and tear must be paid for by the tenant (or replaced by the tenant with the owner’s consent). This clause also applies to painted walls, joinery, and the building in general (interior and exterior).
• The tenant undertakes to use the furniture and furnishings within the accommodation for their intended purpose and in the places where they are located. The tenant is strictly prohibited from removing them from the rented premises (especially bedding, dishes, chairs, etc.). – Do not sleep directly on the mattress, bedding, or blankets. In case of stains, the cost of cleaning or washing the blankets, mattresses, bedding, etc., will be deducted if necessary.
• The tenant must refrain absolutely from disposing of objects in sinks, bathtubs, showers, sinks, toilets, etc., that could obstruct the pipes (wipes, cotton swabs, sanitary napkins, etc.), failing which, the tenant will be responsible for the costs incurred to restore these appliances.
• The tenant must immediately inform the owner of any accidents and damage occurring in the accommodation, even if there is no apparent damage.
• The tenant is responsible for damages and losses that occur due to their own actions or the actions of those in their party during the rental period unless they can prove that they occurred without their fault or that of the persons identified above.
• In case of hot weather during the summer period, as is customary in all residences in the south of France, it is advisable to close the shutters and windows of the accommodation during the day to keep it as cool as possible, and then open them in the evening or morning to let in cool air and refresh the space.

Article 14 – Disturbances:

The owner cannot be held responsible for disturbances caused by neighbors. The owner cannot be held responsible for the possible presence of mosquitoes and various insects, nor for irregularities and/or the lack of enjoyment that may occur in electricity services (WIFI disconnection in case of wind and/or bad weather), mobile phone reception, TNT, etc., and disclaims any responsibility for lack of enjoyment not caused by their actions. Likewise, the owner cannot be held responsible for weather conditions preventing the tenant from fully enjoying their stay.

Article 15 – Pets:

Pets are not allowed. In case of non-compliance with this clause, the owner may refuse the stay, and no refund will be made.

Article 16 – Insurance:

The tenant is responsible for all damages caused by them. They are required to have insurance coverage through a vacation rental insurance policy for these various risks.

Article 17 – Disputes:

These sales conditions can be modified at any time without notice. Acceptance and compliance with these sales conditions are deemed acquired upon payment of the stay. In case of dispute, we invite the tenant to send us an email at contact@masdelaroule.fr or write to us at Mas de la Roule, 1468 chemin de la Barthelasse 84000 Avignon.

Article 18 – Posting Reviews:

Tenants are encouraged to leave a review of their stay experience at Mas de la Roule. Reviews can be submitted by following this link: [Link to Review Page]. Reviews contribute to improving our services and are appreciated.

Article 19 – Language of the Contract:

This contract is drafted in the French language. If necessary, a translation of the contract can be provided in another language at the tenant’s request. In case of discrepancies between the translated versions and the French version, the French version shall prevail.

Article 20 – Contract Modification:

Any request for contract modification must be submitted in writing and accepted by the owner. Modifications will only be effective after written confirmation by the owner and may be subject to modification fees.

Article 21 – Force Majeure:

In case of force majeure preventing the realization of the rental, both parties are released from their contractual obligations without the right to compensation. The tenant will be refunded the full amount paid, except for expenses already incurred by the owner for the preparation of the stay.

Article 22 – Privacy:

The owner undertakes to protect the tenants’ privacy in accordance with the applicable data protection laws. Personal information collected will only be used for the purpose of the reservation and will not be disclosed to third parties.

Article 23 – Applicable Law and Jurisdiction:

In case of dispute, this contract is governed by French law. Any dispute arising from this contract shall be within the exclusive jurisdiction of the court of the city of Avignon.The amount of the stay will be debited 60 days before arrival.